FAQ
The Largest Coffee Plantation
owned by a Private Sector
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FAQ – Frequently Asked Questions
How is the payment process for purchasing coffee?
Note : Payment 30/70 means 30% after signing the contract and 70% after the goods are ready before departure.
Yes. We could give you two samples in amount of 350 gram each.
We can provide you with free samples. However, if you were to buy for the first time from us, the freight cost will be charged on you.
Why is the price in FnB Tech website keep changing every week?
The coffee price is fluctuating every day. For Arabica, it refers to the New York (NY) terminal closing prices. As for Robusta, it refers to London (LDN) terminal closing prices
Yes, you will get US$ 25 commission for every ton you have sold.
What is the difference between outright price and differential basis?
Outright price is the price that is given at website per today. While the differential basis is FnB Tech’s differential points based on terminal prices, usually used for long term contracts.
Are the prices on FnB Tech’s website are FOB’s?
Our prices on website are FOB Belawan or any port of indonesia
Is it possible to purchase less than 1 MT?
Yes, it is possible, but you will be charged in retail price. Conventional price is only applied to minimum purchasing of 1 MT
Does FnB Tech always have the stock ready in your warehouses?
We have stock in our warehouse in Medan. Normally, the shipment will be executed at least two weeks after the contract is signed
Will there be any documents that FnB Tech could prepare for export requirement?
Yes. Documents for export will be prepared by Fnb Tech through our own EXIM (Export & Import) department. The documents will be adjusted to your needs in your country
Are the prices on website included the shipment cost?
No. The shipment cost is not included in our website price. However, we can arrange the shipment
If I were interested in becoming Fnb Tech’s reseller (broker), how is the term and condition?
Broker will be provided with the exact same services as other buyers. We will surely provide you with samples and other things you might need. However, there will be no broker fee unless the discount in the amount of US$ 25 per MT for Arabica and US$ 10 per MT for Robusta. Also, brokers can manage to mark up the prices in order to increase your margins
Can FnB Tech supply in term of OEM Basis? How about the packaging?
FnB Tech will arrange the OEM Basis based on buyer’s request. The packaging will be decided by the buyer, but the printing cost will be executed according the prices from FnB Tech’s various vendors.
Will there be any cancellation fee if I happened to cancel the shipment?
Yes, there will be cancellation fee in accordance with the contract value
Could you tell us the dimensions of the jute bags used for packing the coffee beans please?
The dimensions of our jute bag is
Size: 117×73 (Cms)
Weight: 1.000 gr Capacity: 60 Kg
Sumatra Super Peaberry, ELB Green Dino and Jumbo 18+ are our specialty coffee (often said as gourmet coffee). For instance, for ELB Green Dino, we specially hand-picked select the big beans among any other beans. And to answer your question, those gourmet coffee beans are produced in Aceh, so they are classified as Mandheling
